Retail Director

The organisation

IRI is a leading provider of big data, predictive analytics and forward-looking insights that help CPG, OTC healthcare, retailers and media companies to grow their businesses. With the largest repository of purchase, media, social, causal and loyalty data, all integrated on an on-demand cloud-based technology platform, IRI guides its clients around the world in their quest to remain relentlessly relevant, capture market share, connect with consumers and deliver market leading growth. 

Worldwide, IRI has 5000 employees, of which 131 in the Netherlands. The office of IRI Nederland is located in Zaltbommel.

The position

As a Retail Director you are responsible for the realization of revenue targets and the contract (e.g. data supply) renewals for retail clients & prospects. Revenue consists of all types of services IRI provides. The Retail Director is also responsible for relationship management at adequate levels, including C level, of clients and client satisfaction of his clients.

Tasks & responsibilities

• Stimulate internal behavior to achieve and retain client satisfaction
• Enlarge trade scope to retain and strengthen market relevance with food retail as cornerstone
• Expand the retail client portfolio within and outside of the traditional industries (supermarkets, drug, convenience)
• Maintain and expand client portfolio for collaborative gateways
• Good understanding of and affinity with technologically advanced solutions for retailers
• Develop extensive network at mid & senior level, including C level, of clients to strengthen positive relationship
• Stimulate growth in advanced analytics and shopper marketing services.
• Meet or exceed revenue targets
• Stimulate accurate pipeline management & reporting
• Report periodically the results and plans at adequate level for insight for both team & management. 
• Initiate timely preparation & execution of contract renewals
• Manage the overview and aggregated results of retail clients
• Coach Business consultants and Strategic Insights Analysts to achieve their targets and personal growth
• Active and constructive participation in senior CGD and management meetings.

Candidate profile

• Bachelor’s or master’s degree (preferably CE, BE or Master in Business Administration)
• At least 10 years of relevant Retail experience and / or retail consultancy experience
• Proactive and tenacious approach
• Results-driven and commercial nature
• Business sensitivity and seniority
• Strong organizational skills 
• Excellent interpersonal skills and demonstrated ability to work with others effectively in teams
• Outstanding verbal and written communication skills in Dutch and in English;
• Consultative selling skills: translate clients’ strategic commercial needs into IRI’s servicing
• Senior presentation skills
• Hands-on mentality
• Effective coach
• Team manager with the ability to promote and foster strong working relationships across a team, departments, clients and other collaborative agencies

The offer

Competitive compensation package.

Interested?

You can apply to this position by using the link below. For more information please contact Anouk Frusch +31(0)6 317 48856.