COO

The organisation

TheSocialMedwork is a still small but dynamic, multicultural and mission-driven healthcare platform. We are currently located in the heart of Amsterdam on the beautiful Herengracht. Our young expert-team from 14 nationalities and headcounts 20-25.

We are a disruptive social e-health enterprise that helps patients around the world gain access to the latest medicines for cancer, neurological disease like ALS and MS and rare diseases like Cystic Fibrosis or Duchenne. Innovative medicines that have been approved in another country but are not yet approved or available where the patient lives. Waiting for the medicine to come to your country is no option if you’re life threateningly ill. Patients search the internet, find these medicines at our global platform and contact us to organise the purchase, importing, secured shipping and delivery with help of our expert team of pharmacists, medical doctors, scientists, lawyers and customs experts.

Following a real patient centric approach, we have helped patients and their doctors get access to over 10.000 medicines in more than 80 countries with a success delivery rate of 100%. Patients and doctors review us at Google with 4.9 out of 5 stars.

With a long-term mission to become the Number 1 Place-to-Go-to if it comes to any medicines innovations, TheSocialMedwork believes that everyone deserves equal and fair access to the latest and best healthcare no matter who they are or where they live.

Having this impactful BHAG we are of course also facing the growth challenges that come along with start-ups that intend to be challengers and game-changers. You’ve been there…

The position

The COO is a member of the Executive Board of Directors. The COO is responsible for managing operational continuity and growth with short term (1-2 years) focus. The COO is committed to strategizing and executing the vision of the organization, translating goals into results.

The COO leads the Operational Leadership Team, the team-leaders being direct reports. The COO is responsible for translating future business ‘goals’ into ‘operational strategy’ and ‘operational strategy’ into ‘action plan'. ‘Managing today’ – the COO leads the operational development, growth and continuity of daily operational processes within the organization.

Fostering and leading a high-performance operational leadership team, the COO coaches, motivates and guides the team-leaders to achieve the company goals with their teams. With an eye for detail, the COO makes things happen. The COO reports to the CEO. The Executive Board, consisting of CEO and COO (and in the future the CFO), reports to the Non-Executive Board. The COO replaces the CEO in case of absence of the CEO.

Tasks & responsibilities

• Organize 'people' into 'systems' setting comprehensive goals for performance and growth
• Ensure goals are turned into results within the team - inspiring, managing and converging challenges into solutions
• Spearhead the development and implementation of effective growth strategies and processes
• Help and coach the team-leaders to strategize and plan the actions of their teams and achive their personal goals as well as the goals of their teams
• Translate 'business development innoviation-strategies' into 'operational innovations' within our products/services
• Safeguard the highest quality of the operations and procedures in accordance with goals set as well as with regulations, (medical) ethics and law
• Responsible for as well as manage day-to-day finances and year-budgets set
• Safeguard our mission and impact drive culture, recruit 'champions' and develop bespoken HR and personal development strategies

Candidate profile

We are a social impact disruptor with worldwide scope through the internet. You:

• embrace our mission to impact health for all as well as our values that drive us
• are an entrepreneurial leader and motivator
• are street smart and an excellent negotiator
• are a winner and a team-player
• are able to work at ‘peer level’ with the CEO
• are a ‘Global citizen’ and English your first or second language
• value technology-based solutions that contribute to a sustainable world that works for everyone

Competencies and Experience

• You have a strong identification with and are energized by our daily job to support patients, doctors, care-givers as well as innovators worldwide
• You have proven experience as an entrepreneur and COO
• You are a strong decision-maker and problem-solver
• You know the pharma industry and its challenges
• You are a fact- and data driven manager experienced with operational excellence performance indicators as well as scale-up metrics and dashboards
• You have demonstrable competency in managing your team achieving and exceeding sales and financial goals
• You have proven working experience in a multicultural environment, excellent intercultural management and communication skills.

In particular, you’ll bring:

• A minimum of 10 years of entrepreneurs and management experience.
• At least gained in a fast growing start-up with huge potential as well as its challenges, valleys of death and drive to find solutions once in your career.
• Experience with and knowledge of e-Commerce solutions is a pro.

Last but not least: We’re looking for an entrepreneur looking for a next challenge, willing to have skin in the game.

Terms & conditions

The salary indication for this position is € 100.000 fixed. Furthermore, there is a possibility to participate.

Interested?

You are invited to apply for this position by using the form below. For more information, please contact Ellen Kok at +31 (0)6 13 64 11 15.