COO

The organisation

Computer generated imagery is all around us. Consumers accept this as the new standard for visual communication and that fuels the desire for similar experiences elsewhere. INDG believes that at some point in the future all products will be virtual to everyone everywhere, which makes it possible to completely revise the way we learn about and interact with them.

For the past 15 years, we have been helping multinational players like Philips, Adidas, Ralph Lauren, Electrolux and Yamaha from our bases in Amsterdam, New York, and Bucharest. We are building a global portfolio of propositions that allow consumers to explore phones, shavers, television sets, cameras, vacuum cleaners, ovens, washing machines, couches, chairs, and many more products from every angle, inside and out.

Our CG artists, interactive designers and developers focus on creating products so lifelike it feels like you could reach out and touch them. Yes, at INDG we geek out to sexy technology like 3D modelling and AR, but behind the bits and bytes is an obsessive drive to design sophisticated and lasting software solutions that let consumers make the fantasy of owning our clients’ products more real. INDG is experiencing exciting growth and expansion.

The position

To help us on the challenging journey to create the most beautiful and best-performing experiences for both clients and customers, we are seeking an Amsterdam-based Chief Operating Officer.

INDG has experienced exponential growth over the past years. Not only have we grown in staff (97 FTE), we have also expanded internationally, opening an office in New York city and signing our first large accounts in the USA. This growth, combined with working for large, international brands such as Philips, Adidas, Ralph Lauren and Yamaha requires us to continuously re-shape and strengthen our organizations.

INDG is past the start-up phase and now a middle-sized company with 3 offices worldwide and with boundless ambition to continue this rapid and exciting expansion, without losing the entrepreneurial spirit. The current operations are split up in markets (Home & Fashion, Consumer Products and Automotive) and the reporting lines are set up as a matrix organization.

Our to-be-hired COO will look after the operations as a whole and will ensure those will be running smoothly and profitably.  His most important performance indicators will be consistently delivering high quality output, enhancing the efficiency of operations without losing enthusiasm and creativity within the teams and facilitating continuous growth.

He will be accountable for designing, implementing and securing processes and metrics which establish scalable operations that enable us to continue and build our success and lead to securing our position as a global player. The COO is a key player in ensuring that all teams understand the vision and the strategy and will live each day by the company’s values.

Tasks & responsibilities

You will act as a complementary player to the CEO and will implement the company’s strategy into day-to-day-operations. You will complement the strengths of the CEO and will carry the business forward by overseeing the total operations (75+ FTE).

Manage, supervise, guide and support the implementation of all operational activities within projects and businesses, including prioritization, planning, resource allocation, policies, procedures, execution and performance monitoring.

You will constantly assess opportunities and challenges and will design, implement and secure processes and metrics that ensure a smooth operation and help identify opportunities and risks early on.

The role has global coverage, reports directly to the CEO (founder) and the COO is an active member of the management team.

Candidate profile

• Minimum BS/BA degree with at least 8 years of international experience and a track record in senior program management. We value ambition of experience and are looking for someone who understands our business, its environment and needs and is willing in able to grow together with INDG
• Experience with bringing a small / medium size company to a global, successful organization within a similar environment (Online / Digital)
• Methodological knowledge such as SCRUM / Agile, Lean Management / Six Sigma Black Belt, PMP etc.
• Previous experience in Operations and/or Project Management
• Knows how to implement a high level strategy into profitable operations as well as understanding the details of day-to-day execution
• Analytic and decisive decision maker with the ability to prioritize and communicate to staff key objectives and tactics necessary to achieve organizational goals
• Strong commitment to quality strategic decisions and data-driven strategy evaluation
• Exceptional organisational skills and time management
• Creative entrepreneurial thinker with strong managerial, interpersonal, problem-solving communication skills

The offer

In addition to an environment where passion for technology and creative thinking is rewarded, INDG offers a competitive salary and benefits package, including training and career-development perks.

Should your profile look like an ideal match, we would be happy to help you relocate. Relocation support includes but is not limited to: application for the 30% ruling, housing-search, relocation-loan and tax-return support in the first year.

Interested?

You are requested to apply to this position by sending your resume and cover letter through the form below.