Head Office 365

This search procedure has been closed (26-07-2018).
Field
Management
Salary
salary undisclosed
Location
Amstelveen
Employment
Permanent
Headhunter
HAYS

The organisation

Our client is a global network of independent member firms offering audit, tax and advisory services. The firms work closely with clients, helping them to mitigate risks and grasp opportunities. 

Member firms' clients include business corporations, governments and public sector agencies and not-for-profit organizations. They look to our client for a consistent standard of service based on high order professional capabilities, industry insight and local knowledge. 

The member firms of our client can be found in 154 countries and territories. Collectively they employ 197,263 people across a range of disciplines. Sustaining and enhancing the quality of this professional workforce is our client’s primary objective.

The position

As Head of Office 365 you are accountable for the development and deliverables of the Office 365 team in maintaining and growing relationships with customers, expanding and managing the portfolio of services, ensuring the timely delivery and dependable operation of cloud services to the business. The Office 365 Team is a cross-functional team which governs, delivers and operates the Office 365 Services to support ITS Global’s strategy of adopting cloud service as an enabler for business agility. The office 365 service in scope will change and increase over time as more services are adopted by the firm. A number of third-party products are being integrated with Office 365 and one of the goals is to replace these with Microsoft products over time. 

As Head of Office 365, you are accountable for the team leadership, establishing a global cloud organization, creating a vision and objectives, setting priorities and strategic/tactical direction and goals. Moreover, you are accountable for a mixed team of dedicated resources that will be within this team and seconded from other teams. You are responsible for resource capacity through outsourcing partners and development of statements of work to ensure that work is delivered on time, with the right quality.

You will be responsible for partnering with other ITS Global groups to deliver a reliable and scalable infrastructure, plus identifying actions necessary to improve performance, quality, functionality and availability. Also you are accountable for the overall sponsorship for the creation, development, delivery of multi-year, multi-million dollar projects and programs.

As Head of Office 365, you are accountable for the definition and agreement of requirements for third-party services required for the delivery and smooth operation of Office 365 services ensuring all statements of work align with the stated requirements. In your new role, you drive team skills development and coach peers and team members, facilitate knowledge transfer within the Office 365 group in order to create a sustainable organization. 

Candidate profile

You have a master’s degree in a business related discipline. You have 8+ Years of hands-on and leadership experience working in a multi-cultural, multi-vendor environment in a multi-discipline team across countries with sound knowledge in building effective working relationships. 

You have a strong understanding of technology architecture in an enterprise environment and relevant cloud knowledge (Office 365) on conceptual and business value level. You are confident in dealing with staff, managers and partners across the firm, and are able to speak and present to senior business people in the firm. You have core advisory and leadership skills including ITIL, SLAs and KPIs, cost of service and risk and security. Moreover, you have experience with coordination and project management skills. 

A project management, PMP or Prince 2 certificate is a pre. Also, you have demonstrated commitment to continuous improvement, putting required measurements and management architectures in place to achieve improvement goals. Knowledge of Lean/Six Sigma Process improvement methodologies is needed.

You can act as a role model in coaching and mentoring peers and team members, facilitate knowledge transfer within ITS Global and strategically develop team members skills and career roadmaps. Furthermore, you are able to demonstrate thought leadership and to analyse complex business situations to identify key issues and priorities.

You are able to persuade and resolve conflicts when strong opposition exists, building on credibility, skill, personal presence and earned trust. Last, you have excellent communication skills in English, verbally and written to all levels of the organization.

The offer

The employees of our client are the most critical success factor. They want the employees to feel at home in the company. Our client offers you compensation and benefits that are competitive in the market and seek for deployment of talent by investing in your career. Secure the employability of their employees is the keystone of the human resources policy. 

Interested?

If you're interested in this role as Head of Office 365, use the link below to forward an up-to-date copy of your CV. 

This search procedure has been closed (26-07-2018).

About this headhunter - HAYS

Bij Hays geloven we dat de juiste persoon een organisatie kan veranderen. En de juiste baan geeft veel energie en zorgt ervoor dat je elke dag met voldoening naar huis gaat.

Als één van de grootste recruitment specialisten wereldwijd plaatsen wij gekwalificeerde kandidaten in vaste, tijdelijke, interim en contracting jobs. Met zo'n 12.100 mensen wereldwijd, helpen wij mensen te slagen en organisaties te groeien, we creëren kansen en proberen zo levens vooruit te brengen.

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HAYS has been active on Lintberg since 2008.