Lean Services / Business Improvement Consultant

Björk delivers quality results in executive search, selection and development. We are the Dutch representative of Glasford International Executive Search Consultants with 40 offices worldwide (throughout Europe, Africa, USA and Asia Pacific). To strengthen our clients’ resources on the Benelux market, we are seeking for candidates with capabilities and ambitions to work as a

Lean Services / Business Improvement Consultant
a challenging career at the most premium top consulting firm

Our client is one of the world's top management consulting firms. The company advises corporate enterprises, government agencies, and foundations on a variety of issues. Everything they do follows the firm's mission: to help the client make substantial and lasting improvements in their performance, and to build a firm that is able to attract, develop, excite, and retain exceptional people. It groups its practices into six main areas: business technology, corporate finance, marketing and sales, service operations, organization, and strategy.

Service Operations Practice
The main focus of their Service Operations Practice is on building client capabilities to lay the foundation for continuous improvement and optimize service offerings for their customers. They have taken the proven tools of lean production and Six Sigma across industries and tailored them to specific operating environments in each of the sectors they serve (e.g., banking, insurance, telecom, high tech, utilities, transportation, and logistics).

Position profile:
As a consultant specializing in lean back-office processes, you will bring expert knowledge to client studies as an active, full-time member of a consultant team. You will also spend some time on knowledge building activities. You will share your expertise and experience in multiple sectors with colleagues internationally. Our client offers personalized training programs to prepare you for the job, depending on your experience, and attractive conditions and career prospects. Working on a variety of international clients, your home based office will be Amsterdam, Brussels or Antwerp.

Deliverables:

• Spends most of her/his time at the client locations (across Benelux / Europe);
• Works with consultant teams to develop solutions to a wide range of operations-related issues at the client;
• Coaches and advices client people directly involved in operations as well as consultant team members
• Helps to bring about far reaching changes in clients’ operations.

Candidate profile:

• At least 5 years of professional experience in business performance transformations through Six Sigma and/or lean concepts;
• Experienced in service sectors (e.g., telecom, retail, healthcare, banking, and insurance);
• Possess strong knowledge, based on practical experience, of lean operations, e.g., Kaizen and flexible man-power systems, standardized work, or Six Sigma tools, e.g., DMAIC, problem solving approach;
• An excellent university or major Grande Ecole degree, with a technical or business specialization;
• Outstanding analytical and conceptual skills;
• Is confident, enthusiastic, personable, and mobile within Europe;
• Fluently in English and at least one other European language (Dutch or French preferred).

Additional information:
For additional information, please call Anne-Roos de Joode or Miguel Swaen [+31 (0)20 65 99 666 / +31 (0)623 061 415] at Björk or mail your application with ref. 3074-AJ using the form below. During a strictly confidential first meeting you will be extensively informed about our client, the position and procedure.